Privacy Policy

Last updated: November 13, 2026

Virtual Champions PH respects your privacy. This policy explains how we collect and use personal information when you visit our website, inquire about our services, schedule a call, or communicate with our team.

 

1. Who we are

Virtual Champions PH is a Philippines-based fractional integrator and operations partner helping founders and teams with business systems, automation, and operational support.

For questions about this policy or your personal information, contact:

Email: team@virtualchampions.ph
Address: Unit 1015, 10F Parkway Corporate Center, Filinvest City, Alabang, Muntinlupa City, Philippines 1780

 

2. Information we collect

Depending on how you interact with us, we may collect:

  • Contact information: your name, email address, telephone number, and other details you provide.
  • Business and inquiry information: your company, service interests, business needs, and information included in your messages.
  • Appointment information: your selected appointment time, booking status, and communications relating to your call.
  • Communication preferences: your marketing choices and requests to stop receiving communications.
  • Technical information: information generated when you access our website, such as IP address, browser information, and server logs, depending on the tools enabled.

Please do not submit passwords, payment-card details, health records, or other sensitive personal information through our general inquiry form.

 

3. How and why we use information

We use personal information to:

  • Respond to inquiries and understand your business needs.
  • Route your inquiry to the relevant sales or service team.
  • Arrange discovery calls and send appointment-related communications.
  • Follow up on your inquiry or requested services.
  • Prepare proposals and take steps toward a potential engagement.
  • Send marketing communications where we have an appropriate legal basis.
  • Maintain website security, investigate technical issues, and meet applicable legal obligations.

Depending on the activity, we process information with your consent, to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or for legitimate interests where permitted and subject to your rights.

 

4. How our intake and booking process works

Our website intake form uses GoHighLevel (GHL). Information submitted through the form is passed to ClickUp to create or update a lead record and help our team manage your inquiry.

Workflow rules may route your inquiry based on your selected service, notify relevant team members, and trigger follow-up according to your inquiry or booking status.

If you use our booking options, relevant appointment information may also be processed through GHL and connected calendar services.

These workflow steps support inquiry management. They do not, by themselves, constitute a decision to accept or reject you as a client.

 

5. Who may access your information

Your information may be accessed by:

  • Authorized Virtual Champions PH personnel who handle inquiries, appointments, proposals, and service delivery.
  • Service providers supporting our website hosting, forms, CRM, project management, email, calendars, and security.
  • Professional advisers or public authorities where disclosure is necessary and legally permitted or required.

Providers involved in our intake process include GoHighLevel and ClickUp. We seek to limit access and disclosure to what is necessary for the relevant purpose.

 

6. International processing

Some service providers may store or process information outside the Philippines.

Where cross-border processing occurs, we remain responsible for meeting our applicable data-protection obligations and applying appropriate contractual, organizational, and technical safeguards.

 

7. Cookies and third-party content

Our website may use cookies and similar technologies for essential functions and, where enabled, analytics or advertising.

Third-party forms, booking tools, videos, or other embedded content may also process information when you interact with them.

Where consent is required for non-essential technologies, we will seek it before using them. You can also manage cookies through your browser settings, although disabling some cookies may affect website functionality.

 

8. Marketing communications

Submitting an inquiry does not automatically mean you have subscribed to unrelated marketing.

Where we send marketing communications, you may unsubscribe using the link provided or contact us to change your preferences. Appointment reminders and responses to an active inquiry are separate from general promotional communications.

 

9. How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including handling inquiries, managing client relationships, meeting legal requirements, and resolving disputes.

Retention depends on the type of record, our relationship with you, and applicable obligations. When information is no longer needed, we delete it securely or anonymize it, subject to necessary backup and legal-retention arrangements.

 

10. How we protect information

We use reasonable organizational and technical measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

No website or electronic system is completely secure.

 

11. Your privacy rights

Subject to applicable law and relevant exceptions, you may request:

  • Information about how your personal information is processed.
  • Access to your personal information.
  • Correction of inaccurate or incomplete information.
  • Objection to processing, where applicable.
  • Withdrawal of consent where processing relies on consent.
  • Erasure or blocking where legally applicable.
  • Data portability where applicable.

To make a request, email team@virtualchampions.ph. We may need to verify your identity before responding.

You may also lodge a complaint with the Philippine National Privacy Commission or another competent authority where applicable.

 

12. Scope of this policy

This policy covers our website and direct business inquiries. Separate notices or agreements may apply to job applications, employment, courses, events, or personal information we process on behalf of clients.

 

13. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. We will display the latest revision date and provide additional notice where required.