Terms & Conditions

Last updated: November 13, 2026

Please read these terms carefully before using our website, enrolling in our programs, registering for our events, engaging our services, or purchasing our products.

By accessing our website, enrolling in a course, registering for an event, hiring us for a service, or purchasing any product offered by Virtual Champions Philippines (“VCPH,” “we,” or “us”), you agree to these Terms & Conditions. If you do not agree, please do not proceed with any transaction or engagement.

1. Acceptance of Terms

These Terms & Conditions govern your relationship with Virtual Champions Philippines, a business registered in the Philippines and operating at virtualchampions.ph and its associated subdomains.

These terms apply to all visitors, clients, course enrollees, event registrants, and anyone who interacts with our services, products, or community. By engaging with any VCPH offering, you confirm that:

• You are at least 18 years of age or otherwise have the legal capacity to enter into a binding agreement.
• You have read, understood, and agreed to these terms.
• If you are acting on behalf of an organization, you are authorized to bind that organization.

Order of Precedence

If a signed service agreement, proposal, contract, or event-specific terms conflict with these Terms & Conditions, the signed or specific document prevails for that engagement.

2. Website Use

These terms govern your use of virtualchampions.ph and all associated subdomains, pages, and digital properties operated by VCPH (collectively, the “Site”).

Permitted Use

You may access and browse the Site for lawful personal or business informational purposes. You agree not to:

• Use the Site in any way that violates applicable local, national, or international laws or regulations.
• Transmit unsolicited or unauthorized advertising, spam, or promotional material.
• Attempt to gain unauthorized access to any part of the Site, its servers, or any connected systems.
• Scrape, harvest, or collect data or content from the Site using automated means without our prior written consent.
• Use the Site to impersonate VCPH, its team, or any other person or entity.
• Upload or transmit malicious code, viruses, or disruptive content.

Site Availability

We make reasonable efforts to keep the Site accessible and operational, but we do not guarantee uninterrupted availability. The Site may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

Third-Party Links

The Site may contain links to third-party websites, platforms, or resources for convenience only. VCPH does not endorse or control, and is not responsible for, the content, privacy practices, or availability of third-party sites.

Cookies

The Site uses cookies and similar technologies to support functionality and, where enabled, analyze traffic and improve the user experience. Please see our Privacy Policy for details on how we use these technologies and seek consent where required.

Content Accuracy

We aim to keep the information on the Site current and accurate. However, Site content is provided for general informational purposes only and does not constitute professional, legal, financial, or tax advice. To the extent permitted by law, we make no warranty that Site content is complete, accurate, or suitable for a particular purpose.

3. Services

VCPH offers client-facing professional services. The scope, timeline, fees, and deliverables for each engagement are defined in a separate service agreement, proposal, or contract issued before project kickoff.

Service Lines

Our current service offerings include, but are not limited to:

• ClickUp Implementation & Systems Optimization: ClickUp workspace setup, systems design, SOPs, workflow automation, and ongoing optimization for teams and businesses.
• Fractional Leadership & Operations Support: embedded fractional COO, PMO, and CMO leadership, integrator support, process documentation, and team coordination on a part-time or project basis.
• Marketing Services: strategy, copy, design, funnel development, and digital marketing execution to support business growth.
• Virtual Assistant Services: matching clients with trained Filipino Champions and providing ongoing support for remote team management.

Client Responsibilities

The client agrees to:

• Provide timely feedback and approvals as outlined in the project agreement.
• Supply the materials, assets, access, and information reasonably required to complete the work.
• Communicate requested scope changes in writing. Scope changes may affect timelines and pricing and may require a separate change order.

VCPH is not responsible for delays caused by the client’s failure to provide required inputs on time.

Revisions

The number of revisions included in a service engagement is specified in the corresponding proposal or contract. Revisions beyond the agreed scope will be billed at our standard hourly or project rate.

Project Delays & Abandonment

If a project becomes inactive because the client is unresponsive for 30 or more consecutive days, VCPH may pause or close the project. Reactivation may require a new initiation fee. Projects abandoned after partial completion are not eligible for refunds on work already delivered.

4. Digital Products

VCPH offers digital products, including online courses, training programs, templates, automations, and downloadable resources. All digital products are delivered electronically. Available products are listed on the VCPH website and may be updated from time to time.

License & Permitted Use

Upon purchase, you receive a personal, non-exclusive, non-transferable license to access and use the product for your own professional development or business use. You may not:

• Share, resell, redistribute, or sublicense any digital product.
• Reproduce or repurpose course or training content for your own programs without written permission.
• Remove or alter copyright, branding, or attribution notices.

Access & Delivery

Access is provided through the platform or method specified at the time of purchase. Login credentials, access links, or download files are sent to the email address provided at checkout. Please ensure your email address is correct and check your spam folder. If you do not receive access within 24 hours of payment, contact us using the details in Section 14.

Platform Access

VCPH uses third-party platforms for course and product delivery. If we migrate platforms, enrolled customers will be notified and access will be transferred. VCPH is not responsible for outages or downtime of third-party platforms.

5. Events & Community

VCPH periodically hosts free and paid live events, workshops, webinars, and community programs. Details including format, schedule, and applicable fees are published on the relevant event or registration page.

Registration

Registration for a VCPH event constitutes acceptance of these terms and any event-specific terms communicated at registration. VCPH may limit attendance or close registration at its discretion.

Attendance & Recording

• VCPH events may be recorded for review, educational, and promotional use. We will indicate when a session is being recorded.
• Your name, image, voice, or chat messages may appear in a recording if you participate on camera, on audio, or in public chat.
• You may keep your camera and microphone off and use a display name. If you prefer not to appear in promotional materials, contact us using the details in Section 14.
• Recordings may be shared with registered attendees or the broader VCPH community at VCPH’s discretion.
• Attendees may not record or redistribute VCPH event content without prior written consent.

Event Cancellation or Rescheduling

VCPH may cancel, postpone, or reschedule an event. Registered attendees will be notified through the email address used during registration. If VCPH cancels or reschedules a paid event, you may choose a full refund or a credit toward a future session.

Code of Conduct

All attendees are expected to engage respectfully. VCPH may remove any participant whose behavior is disruptive, offensive, or inconsistent with the spirit of the community. No refunds will be issued for removal due to conduct violations.

6. Payments

Accepted Payment Methods

VCPH accepts payment through the methods specified at checkout or in your service proposal. These may include bank transfer, GCash, Maya, credit or debit card, PayPal, Payoneer, Wise, Xendit, or other applicable payment platforms.

Pricing & Currency

Prices are listed in Philippine Peso (PHP) or US Dollar (USD) as indicated on the relevant product or service page, proposal, or invoice. International transactions are subject to your bank or payment processor’s exchange rate and fees. VCPH is not responsible for currency conversion or transaction fees charged by third parties.

Service Payments

• Most service engagements require a 50% deposit before work begins. The remaining balance is due upon project completion or as specified in the contract.
• For retainer or ongoing engagements, payment is due at the beginning of each billing period.
• Late payments may incur penalties as detailed in VCPH Billing Details and the relevant invoice.
• Invoices unpaid within the agreed payment window may result in paused service delivery or termination of the engagement.

Digital Product Payments

Digital products must be paid in full before access is granted. Payment confirmation triggers delivery of access credentials or download links.

Taxes

Applicable taxes will be indicated at checkout, in your proposal, or on your invoice. Philippine-based transactions may be subject to VAT or other taxes required by law. International clients are responsible for taxes, duties, or levies applicable in their own jurisdiction.

7. Refunds & Cancellations

Services

The deposit paid to begin a service engagement is non-refundable because it covers discovery, planning, and resource allocation before delivery begins.

If VCPH fails to begin work within the agreed timeline for reasons within our control, the deposit will be refunded in full. Other refund requests for service engagements are evaluated case by case.

Digital Products

Because digital products are instantly accessible, sales are final once access has been granted or the file has been delivered, except where a refund is required by applicable law or the product is materially defective or not as described.

If a technical issue prevents access to a purchased product, please contact us within 7 days of purchase. We will work to resolve the issue or, where appropriate, offer a credit or refund.

Events

For paid events:

• Cancellations made 7 or more days before the event date are eligible for a full refund.
• Cancellations made within 7 days of the event are eligible for a credit toward a future VCPH event, not a cash refund.
• No-shows are not eligible for refunds or credits.

If VCPH cancels or reschedules an event, the cancellation terms in Section 5 apply.

How to Request a Refund

Email us using the details in Section 14 with your full name, purchase date, and reason for your request. Refund decisions are communicated within 5 business days.

8. Intellectual Property

VCPH-Owned Content

All content created by VCPH, including training materials, courses, downloadable resources, templates, automations, frameworks, methodologies, written copy, graphics, and website content, is the intellectual property of Virtual Champions Philippines. Unauthorized reproduction, distribution, or use is prohibited without prior written consent.

Client Work & Deliverables

Unless otherwise specified in a written agreement:

• Upon full payment, the client receives ownership of final deliverables created specifically for their project, such as logo files, website designs, and written copy.
• VCPH may display completed work in our portfolio, case studies, and marketing materials unless the client requests confidentiality in writing. We will not disclose confidential client information in these materials.
• VCPH retains ownership of underlying systems, frameworks, proprietary processes, and reusable assets used to produce client deliverables.
• Ownership of deliverables transfers only after the final balance is paid in full.

Client-Provided Materials

Clients warrant that materials, content, or assets they provide to VCPH are owned by them or legally licensed for use. VCPH is not liable for intellectual property claims arising from client-supplied materials.

9. Confidentiality

VCPH treats client information, including business strategies, processes, financial data, personnel information, and materials shared during an engagement, as confidential.

We will not disclose your confidential information to third parties except:

• Where required by law or regulation.
• To team members, contractors, or service providers directly involved in delivering your project, subject to appropriate confidentiality obligations.
• With your prior written consent.

Clients agree to keep confidential any proprietary VCPH materials, frameworks, and internal systems encountered during an engagement.

For engagements requiring additional protection, a separate Non-Disclosure Agreement (NDA) may be executed.

10. Limitation of Liability

To the fullest extent permitted by applicable law, VCPH is not liable for:

• Indirect, incidental, consequential, or punitive damages arising from the use of our services or products.
• Loss of revenue, profit, data, or business opportunities resulting from reliance on our work or advice.
• Damages arising from third-party tools, platforms, or services used during an engagement, such as GoHighLevel, ClickUp, or Kajabi.
• Outcomes dependent on the client’s own implementation, execution, or decision-making after delivery.

To the extent permitted by law, our total liability to a client will not exceed the total amount paid by that client for the specific product or service giving rise to the claim.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, gross negligence, or willful misconduct.

No Guarantee of Results

VCPH provides tools, training, strategy, and implementation support. Results depend on many factors outside our control, including how clients apply what they receive. We do not guarantee specific business outcomes, revenue targets, or performance metrics.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless VCPH, its team members, contractors, and representatives from claims, damages, or expenses arising from your misuse of our services, violation of these terms, or infringement of third-party rights.

11. Privacy & Data

VCPH processes personal information to respond to inquiries, deliver services and products, process payments, manage events, and send communications in accordance with applicable law.

Our Privacy Policy explains what information we collect, how we use it, which service providers may process it, how long we retain it, and your rights, including how to submit a privacy request.

You may opt out of marketing communications at any time by clicking “Unsubscribe” in our emails. Transactional communications related to active purchases or engagements may continue while they are necessary.

12. Changes to These Terms

VCPH may update these Terms & Conditions from time to time. Changes take effect when published on this page, and the “Last updated” date above will reflect the latest revision.

Material changes will be communicated by email to active clients and enrolled students. Changes do not override a signed agreement for an existing engagement unless both parties agree.

13. Governing Law & General Terms

Governing Law

These terms are governed by the laws of the Republic of the Philippines. Disputes arising from these terms or transactions with VCPH are subject to the jurisdiction of the appropriate courts in the Philippines, unless otherwise agreed in writing.

Force Majeure

VCPH is not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, power or internet outages, platform failures, government action, or public emergencies.

Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions remain in effect.

14. Contact

For questions, concerns, refund requests, or other matters related to these Terms & Conditions, contact us:

Virtual Champions Philippines
Email: team@virtualchampions.ph
Website: virtualchampions.ph
Business address: Unit 1015, 10F Parkway Corporate Center, Corporate Ave. cor. Parkway Place, Filinvest City, Alabang, Muntinlupa City, Philippines 1780

We aim to respond to inquiries within 2 business days.