Most businesses do not wake up one morning with broken operations. It happens gradually.
A workaround becomes the normal way of doing things. One person becomes the only person who knows how a process works.

Growth in e-commerce looks simple: more visitors, more orders, more revenue. But every order depends on backend work like inventory tracking, order processing, customer support and vendor coordination. When sales grow faster than your systems, things start to break. Find out which operational systems let your business take on more volume without a matching pile of manual work.